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in Germany plus sales tax (VAT)
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in all other countries net
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in EU countries
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without sales tax if VAT-identification number is given
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Due to changes to regulatory framework all orders from EU member states
need to display a valid VAT identification number. Please note
that in case orders coming in from EU member states should not show such
identification number we are bound to deliver licenses on USB or printed
copies only. Should you not have a VAT identification number,
for online versions or single-user licenses please turn to your bookshop or
IT service provider.
Delivery
is done by registered parcel.
We apply
the Deutsche Post AG charges for shipment.
Terms of
Payment with standard prices:
Payable
within 30 days without deductions
Note: Terms
of Payment with reduced prices:
Payable
within 14 days without deductions
Support for WYHLIDAL 2015 edition
If there
are any technical problems during the installation, please contact our
support team via e-mail technik@wyhlidal.com. The installation support is free of charge
for you for max. 30 minutes, afterwards for every 15-munite interval or part
there of net Euro 30 and until a new WYHLIDAL edition is available. Any further support
will be charged.
After the
second activation we will charge further activations numbers with Euro 30.
Support for
WYHLIDAL 2012 edition
For each
support case (up to 60 minutes) we charge net Euro 130. Afterwards for every
15-munite interval or part there of net Euro 30. A new activation number net
Euro 30.
Support for
WYHLIDAL 1994, 1997, 2000, 2003, 2006 and 2009 editions
Sorry, but there is no more support for those
editions. Please contact us for further details.
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