Terms and Conditions of Business

All prices are net plus shipping charges

- in Germany plus sales tax (VAT)

- in EU countries without sales tax if VAT-identification number is given

- in EU countries plus sales tax if VAT- identification number is not given

- in all other countries net

Delivery is done by registered parcel.

We apply standard charges for shipment per parcel:

Books

USB sticks

Germany

Euro 9

Euro 9

Europe

Euro 22

Euro 15

Outside Europe (by airmail)

Euro 40  

Euro 20  

Terms of Payment with standard prices:

Payable within 30 days without deductions

Note: Terms of Payment with reduced prices:

Payable within 14 days without deductions

Support for WYHLIDAL 2006 edition
If there are any technical problems, please contact our support team via e-mail technik@wyhlidal.com. This service is free of charge for you until a new WYHLIDAL edition is available.

Support for WYHLIDAL 2003 edition
Kindly note, that we charge for each support case the amount of Euro 30. If there are any technical problems, please contact our support team via e-mail technik@wyhlidal.com.

Support for WYHLIDAL 1994, 1997 and 2000 editions

Sorry, but there is no more support for those editions. Please contact us for further details.