Terms and Conditions of Business

All prices are net plus shipping charges

- in Germany plus sales tax (VAT)

- in EU countries without sales tax if VAT-identification number is given

- in EU countries plus sales tax if VAT- identification number is not given

- in all other countries net

Delivery is done by registered parcel.

We apply standard charges for shipment per parcel:

Books/USB sticks

Germany

Euro 9

Europe

Euro 25

Outside Europe (by airmail)

Euro 40  

Terms of Payment with standard prices:

Payable within 30 days without deductions

Note: Terms of Payment with reduced prices:

Payable within 14 days without deductions

Support for WYHLIDAL 2009/2008 edition

If there are any technical problems during the installation, please contact our support team via e-mail technik@wyhlidal.com. The installation support is free of charge for you for max. 30 minutes and until a new WYHLIDAL edition is available. Any further support will be charged.

After the second activation we will charge further activations numbers with Euro 30.

Support for WYHLIDAL 2006 edition
Kindly note that we charge for each support case (up to 60 minutes) the amount of Euro 130 and a new activation number will be charged with Euro 30.

Support for WYHLIDAL 1994, 1997, 2000 and 2003 editions

Sorry, but there is no more support for those editions. Please contact us for further details.